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Why is my status always in "Offline" and I cannot change it to - Microsoft Community - The situation 

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Why is ms teams showing me offline. Why is my status always in "Offline" and I cannot change it to Available in Microsoft Teams?

 

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Things to try So I wrote a post last year , in which I covered many of the troubleshooting steps involved in getting set up with the desktop app. What worked for me They always say the simplest solution is the best right? So if you do find yourself in a similar situation as me, be sure to include this in your thinking too… Microsoft monthly update — December January 7, In "Office updates" Microsoft roadmap roundup — 18th July July 18, In " roadmap roundup" Microsoft monthly update — June July 21, In "Office updates".

Like this: Like Loading I reopen the app and worked again Like Like. Restart Teams. Worked for me. Thank you. Hi, what does not work at all from this post? Leave a Reply Cancel reply Enter your comment here There's an advisory out from Microsoft about this see below. A recent update to Teams broke it. They are working on it and think it will be fixed for most within 24 hrs.

We'll see. Thought I'd let you know since I just stumbled across your comment. Choose where you want to search below Search Search the Community. Search the community and support articles Microsoft Teams Teams for business Search Community member. NgChing Yan. Hi Everyone, Would appreciate if someone could help me out here: My Microsoft Teams status is suddenly changed to "Offline" and I am unable to revert it back to "Available" even by clicking my profile and selecting "Available", my status is still in "Offline".

Anybody could help me with this? I have the same question Report abuse. Details required :. Cancel Submit. Previous Next. Hi, NgChing! My name is Didi, an Independent Advisor here to work with you on this issue. Sorry to hear that your status remains offline. Please check for available updates in Teams if there's any.

You may also sign out then sign back in. Sean's been with Windows Central since and is also our resident app expert. If you have a news tip or an app to review, hit him up at sean. Windows Central Windows Central. What you need to know Microsoft Teams now has an "Appear offline" status option. The option allows you to seem to be offline while you're actively signed into Teams.

The feature should be useful when trying to work privately. Microsoft Teams. Sean Endicott opens in new tab opens in new tab. Topics Microsoft Teams.

 

teams says im offline but im online - Microsoft Tech Community - Question Info

 

View best response. Hi nuLL55 Adam is referring to your status within Teams. Well, when I had my old computer, running Windows last year, I got the problem twice.

It seems to be something has gone wrong with Teams, and if you get this message, I'm sure you cannot access to the profile picture. Well, I fixed this problem with just three simple ways: 1 Save any unsaved work on your computer, close all the applications, and restart your computer. It might solve the problem, for you, as it is quite of a good thing to restart, as Teams may be lacking with something, so if you restart, it will be good as new.

In order to do this, go to the Start Menu and navigate to the Microsoft Teams app's shortcut. Righ click on the shortcut, and click unninstall. It will open control panel if you're in Windows 10, 8, 8. Then download Teams from the website, and install again. Even though with a not a lot features, the web version can do the most things, the desktop version can, so since this problem, I've been using the web version of Teams, and I've done a lot. To access the web version, simply go onto, the Teams website, and access the web version, and sign in, which is simple!

I reccomend all the options. I hope this help you. Instead of restarting the whole machine, just restart Teams. You need to quit Teams rather than just close the window using the right click menu on the Teams icon in System Icons section of the toolbar. I tried restarting MSTeams and my macbook but those did not work.

I had to sign out of MSTeams and then signin again before the status icons were correct. You'll end up having to uninstall all of Office and reinstall it. In my case, I have a full version of Office through my consulting company, but a basic version of Office through the company I represent. I need to use the profile of the company I represent, but I need to use features from Office programs on my PC.

So I sign into Teams with the company I represent. There are ongoing issues with it - one of them being that it thinks I'm offline a lot. As Microsoft can't support more than one work account on a PC - I just have to live with the issue and try to sort out the problems as they come.

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Have you tried to change your presence? TheCompGeek Instead of restarting the whole machine, just restart Teams. Yeah, that's also a thing you can do. But, the thing is, if you restart your computer, it will just close everything and come back again, new and fresh.

We don't know if it's a problem in your computer or on Teams, so better is to try both. However, if you're talking simplicity, you can try TomFalc 's way too. I'd reccomend a full restart. It's more effective! For me, signing out of Teams and signing back in did the trick.

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